Store Policy

Welcome to Wild Pines! We are committed to providing high-quality camping cookware and outdoor equipment to all our customers. Please review our store policies below.

Order Processing

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Policy

We offer free shipping within the USA and Europe. Estimated delivery times:

• USA: Typically within 7 days after shipment.
• Europe: Typically within 15 days after shipment.

We also ship internationally. Please note that shipping rates, times, and availability may vary based on your location. International customers are responsible for any customs duties or taxes incurred.

Return Policy

We want you to be completely satisfied with your purchase. If you are not satisfied, you may request a return within 30 days of receiving your item. Returned items must be in their original condition and packaging.

To initiate a return, please contact us at wildpinesstore@gmail.com. We will provide detailed instructions on how to return your item.

Refund Policy

Once we receive and inspect your return, we will notify you about the status of your refund. If approved, your refund will be processed to your original method of payment within 5-7 business days.

Cancellation Policy

Orders can be canceled within 24 hours of purchase. Please email us as soon as possible if you wish to cancel your order. After 24 hours, orders may already be in processing or shipped and cannot be canceled.

Privacy Policy

We respect your privacy and are committed to protecting your personal information. Your data will only be used to process your orders and provide customer service. For full details, please refer to our Privacy Policy page.

Contact Information

If you have any questions about our policies, please contact us:

• Company Name: WILD PINES B-302, LLC
• Email: wildpinesstore@gmail.com
• Address: 3651 WILD PINES DRIVE, UNIT B-302, BONITA SPRINGS, FL 34134
• Phone: +1 774-225-6309